Terms of Service

North Figure · Last updated 28 August 2026

1. Who we are

North Figure is a trading name of BB Data Services Limited, a company registered in England and Wales, company number 16567785, registered office c/o Aardvark Accounting, 1 Cedar Office Park, Cobham Road, Wimborne, BH21 7SB, United Kingdom.

In these terms, "we", "us" and "our" mean BB Data Services Limited trading as North Figure. "You" means the person buying or using our products.

You can contact us at [email protected].

2. These terms

These terms apply when you buy or use anything sold through northfigure.com. By placing an order you agree to them. Please read them before you buy.

We may update these terms. The version that applies to your purchase is the version published on the day you bought.

3. What you are buying

We sell digital information products: written material, video lessons, templates, prompt sequences and software scripts that teach a method for building traceable reports from spreadsheet data.

What you are buying is instruction and tooling. You apply it to your own files, using your own software accounts.

We are not providing a consultancy service, we do not work on your files, and we do not produce reports on your behalf. Nothing sold on this site includes any personal review of your data, your spreadsheets or your business.

Each product page describes what is included in that product. Those descriptions form part of these terms.

4. Prices and payment

Prices are shown in US dollars and include any tax we are required to charge. If your card is issued in another currency, your bank sets the exchange rate and may add its own fee — we have no control over and no visibility of that.

Payment is taken at the time of purchase by our payment processor, Stripe. We do not receive or store your card details.

Where you buy a subscription, you authorise us to charge the same amount on the same day each month until you cancel.

5. Access and delivery

Access details are sent to the email address you give at checkout, normally within a few minutes.

Products are delivered through an online members area. We aim to keep it available at all times but cannot guarantee uninterrupted access — it depends on third-party hosting, and occasional maintenance and outages happen.

Unless a product page says otherwise, access to a one-off purchase continues for as long as we operate that product. If we ever retire a product, we will give you reasonable notice and the chance to download what you have.

Access to a subscription product continues only while the subscription is active.

6. Your right to cancel

If you are a consumer in the UK or the EU, you normally have 14 days to cancel a purchase of digital content.

Because our products are delivered immediately, we ask you at checkout to confirm that you want immediate access and that you understand you are giving up that 14-day right. If you tick that box and we give you access, the statutory 14-day right no longer applies.

Our own 30-day guarantee still applies, and it is more generous. See the Refund Policy.

If you do not want to give up the statutory right, do not tick the box and do not complete the purchase — contact us instead.

7. Refunds

Our Refund Policy forms part of these terms. In short: 30 days, no argument, on the terms set out there.

8. What you may and may not do with what you buy

When you buy, we give you a personal, non-exclusive, non-transferable licence to use the material inside the business you work in or own.

You may:

  • use the methods, templates, prompts and scripts in your own work
  • adapt them to your own files
  • use them for the business that employs you, or your own business

You may not:

  • share your login, or give access to anyone outside your organisation
  • resell, sublicense, republish or distribute the material, in whole or in part
  • use the material to build a competing training product, course or template pack
  • present the material as your own work in a product you sell

If you want to use anything more widely than this allows, ask. We are reasonable.

9. Intellectual property

All content, wording, templates, prompts, scripts, recordings and design on this site and inside our products remain our property or that of our licensors. Buying a product does not transfer ownership of anything.

Anything you create using our methods — your reports, your workbooks, your own data — is yours. We claim nothing in it.

10. Your responsibilities

You are responsible for:

  • the accuracy of the email address you give us
  • your own data, and for keeping backups of any file you work on
  • your own accounts and subscriptions with any third-party software you choose to use alongside our material
  • checking the output of any method, prompt or script before you rely on it for a business decision

Our material teaches you to make figures traceable. It does not make them correct. Always check the output.

11. No guarantee of results

We do not promise any particular business outcome. We do not promise savings, revenue, time saved, a promotion, or that any specific report will work in your organisation.

What we sell is a method and the tooling that supports it. What you get out of it depends on your data, your software, your organisation and the work you put in — all of which are outside our control.

Nothing on this site is financial, accounting, legal or tax advice.

12. Third-party tools

Our material refers to third-party software, including spreadsheet applications and AI tools. We are not affiliated with, endorsed by, or responsible for any of them.

Those tools change. When they do, a prompt or instruction may stop behaving as described. We update our material when this happens, but we cannot guarantee that any third-party tool will continue to work in any particular way, or continue to exist.

You are responsible for complying with the terms of any third-party tool you use, and for making your own decisions about what data you put into it.

13. Our liability to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

Subject to that:

  • we are not liable for business losses — lost profit, lost revenue, lost data, lost business or lost opportunity
  • we are not liable for anything that was not reasonably foreseeable when you bought
  • our total liability to you for any claim will not exceed the amount you paid us for the product the claim relates to

If you are a consumer, you have legal rights that these terms do not affect.

14. Suspending or ending access

We may suspend or end your access without refund if you share your login, redistribute the material, or otherwise breach section 8 in a way that is serious or repeated.

You can stop using our products at any time. If you have a subscription, cancel it from your account or by emailing us.

15. Changes

We may improve, update or change the contents of a product. Where we do, you get the updated version at no extra cost for as long as you have access.

We may withdraw a product from sale at any time. That does not affect access you have already bought.

16. Governing law

These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales.

If you are a consumer living elsewhere, you keep the benefit of any mandatory consumer protection law in your own country.

17. Contact

[email protected] BB Data Services Limited, c/o Aardvark Accounting, 1 Cedar Office Park, Cobham Road, Wimborne, BH21 7SB, United Kingdom